SSL troubleshooting guide for domains pointing to Squarespace sites involves automatic free SSL certificate protection. Here's how to fix security warnings and certificate errors.

Initial Wait Period

• New or recently connected domains need 72 hours for complete connection and certificate generation
• Only proceed with troubleshooting after this initial waiting period

Common Error Messages

1. "Your connection is not private"
2. "Your connection is not secure"
3. "SSL Certificate is not available"

Fixing SSL Issues

1. Wait 72 hours for new domain connections
2. Verify "Secure" setting in SSL panel
3. Check for mixed content on your site
4. Confirm correct domain connection

Domain-Specific Solutions:

For Squarespace Domains:

• Ensure default records remain unchanged
• Check domain mapping settings

For Third-Party Domains:

• Verify DNS records are correctly entered
• Check for CAA record restrictions
• Consider transferring to Squarespace if issues persist

Browser Compatibility:

• Use browsers listed in Let's Encrypt's "Platforms that trust ISRG Root X1"
• Unsupported browsers may continue showing security warnings

After Resolution:

1. Request site indexing in Google Search Console
2. Clear browser cache if warnings persist
3. Test domain in private browsing window

Important Notes:

• DNSSEC protection is automatic for Squarespace domains
• Third-party DNSSEC may not work with Squarespace SSL
• Certificate generation can take up to 72 hours
• Only domains pointing to Squarespace receive free SSL protection

If problems continue after following these steps, consider:

1. Transferring domain to Squarespace
2. Disabling SSL while keeping current provider
3. Contacting support for additional assistance

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