SSL certificate errors can occur when visiting your website, but they're usually easy to fix. Here's how to resolve common SSL protocol issues:

Wait for Certificate Generation

For newly connected domains, allow up to 72 hours for:

• SSL certificate generation
• Domain connection to take effect
• Security features to be fully implemented

Common Error Messages and Solutions

"Your connection is not private" or "Your connection is not secure":

1. Verify domain connection:

• Check domain points correctly to your site
• Ensure DNS records are accurate
• Confirm default records haven't been altered

2. Check for mixed content:

• All page elements should use HTTPS
• Remove any HTTP content
• Update internal links to HTTPS

"SSL Certificates Unavailable" Error:

For Squarespace domains:

• Verify default records remain unchanged
• Check domain settings in admin panel

For third-party domains:

• Verify mapping records
• Check for CAA record restrictions
• Ensure provider compatibility

Browser Compatibility

Make sure you're using a supported browser that meets Let's Encrypt security standards for SSL certificates.

Additional Troubleshooting Steps

1. Clear browser cache
2. Test in private browsing mode
3. Check Google Search Console indexing
4. Verify DNSSEC settings if enabled

If issues persist after 72 hours:

• Contact domain provider for assistance
• Consider transferring domain to simplify management
• Verify all DNS settings are correct
• Document any error messages for support

Remember to wait 72 hours after making any DNS changes before additional troubleshooting, as certificate updates require time to propagate.

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