To import Etsy customer reviews to your product pages, follow this comprehensive guide:

What Gets Imported

• Customer images and names
• Review dates
• Product images and titles
• Review text
• Star ratings

Import Steps

1. Navigate to Customer Reviews panel
2. Select Import next to "Etsy Reviews"
3. Click "Log in and Import"
4. Sign into your Etsy account and grant access
5. Wait up to 20 minutes for import completion
6. Click "Review Reviews" once finished

Important Notes

• Import is a one-time action (no automatic syncing)
• Reviews import in bulk and display below all products
• Cannot customize review appearance or placement
• New reviews must be added through Squarespace
• Etsy products must be imported before reviews

Re-importing Reviews

1. Open Customer Reviews panel
2. Click Re-import
3. Can be done once per day
4. Won't affect existing reviews

Managing Etsy Reviews

• To hide all reviews: Toggle off "Imported Reviews" in settings
• To remove specific reviews: Contact Etsy for deletion, then re-import
• Reviews can't be individually deleted in Squarespace

Best Practices

• Re-import regularly to show latest reviews
• Ensure display settings match your needs
• Import Etsy products before importing reviews
• Review all imported content for accuracy

Remember: The import process may need multiple attempts if it fails initially. Use the "Try again" option if needed.

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