How to Manage Squarespace Payments Settings and Features

How to Manage Squarespace Payments Settings and Features

By Michael Chen

March 22, 2025 at 02:45 AM

Squarespace Payments allows you to manage your business's payment processing and settings. Here's everything you need to know about configuring your account.

Managing Business Details

To update your business information:

  1. Navigate to "Finance" panel
  2. Click "Manage settings" under "Accept credit cards and more"
  3. Click the pencil icon next to the section you want to edit
  4. Make your changes and click Submit

Payment Descriptor and Billing Statement

The payment descriptor (SQUARESPACE PAYMENTS) appears on your bank statements. To customize it:

  1. Go to "Settings" panel
  2. Click "Manage settings"
  3. Enter custom text (up to 22 characters)
  4. Click Save

Customer billing statements can be customized similarly, using your business name, legal entity name, or URL.

Payment Methods

To manage accepted payment types:

  1. Access "Settings" panel
  2. Click "Manage settings"
  3. Select "Payment Methods" tab
  4. Toggle desired payment options

Account Status

Your Payments account status may require attention if:

  • Business verification is needed
  • Account is under review
  • Bank account linking issues occur
  • Account has been suspended

Test Mode

Enable test mode to process mock orders without real charges:

  1. Open "Settings" panel
  2. Toggle test mode on/off

Requirements:

  • At least one product or donation block
  • Shipping option for physical products
  • Connected payment processor
  • Public site availability

Account Transfers and Disconnection

  • Contact Customer Support to transfer Payments account between sites or owners
  • To disconnect Squarespace Payments, contact Customer Support
  • Existing subscriptions will continue processing after disconnection

Note: All changes to payment settings should align with your business needs and comply with relevant regulations.

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