How to Migrate a Squarespace Domain Between Sites: Complete Guide

How to Migrate a Squarespace Domain Between Sites: Complete Guide

By Michael Chen

November 21, 2024 at 11:05 PM

To migrate a Squarespace domain between sites, ensure you have the proper permissions and meet all eligibility requirements. Here's what you need to know:

Eligibility Requirements:

  • Must have site owner or administrator permissions on both sites
  • Domain must not be expired or resold
  • Destination site must be paid (not on Mobile Start plan)
  • Site must be active (not expired)

Before Migration:

  • Domain can be migrated between sites with different currencies
  • Automatic renewal settings will remain unchanged
  • Google Workspace subscriptions can be migrated automatically
  • Email campaigns, member sites, and booking features must be repurchased

Migration Steps:

  1. Open domain dashboard
  2. Click Domains
  3. Select "Migrate Domain"
  4. Choose destination website
  5. Review information and click "Confirm"

Domain transfer typically completes within 24-72 hours.

Common Issues:

  • No eligible sites message: Ensure destination site meets requirements
  • Transfer error: Check email for "Domain Migration Error" notification
  • Site not visible: Request administrative access to destination site

Google Workspace Considerations:

  • Cannot have two active subscriptions on one site
  • Account must be active (not suspended) for successful migration
  • Automatically migrates with domain transfer

Free Domain Notes:

  • Monthly plan migrations create $0 invoice
  • Annual plan migrations maintain existing domain balance
  • New free domain available with annual plans

For Migration Support:

  • Use domain owner's registered email
  • Provide both site URLs
  • Include custom domain name
  • Describe current progress in process
  • Contact Squarespace support for assistance

Migration can be completed through customer support, Squarespace Forum community, or by hiring a Squarespace Expert.

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