How to Move a Squarespace Domain Between Sites: Step-by-Step Guide

How to Move a Squarespace Domain Between Sites: Step-by-Step Guide

By Michael Chen

November 21, 2024 at 11:05 PM

Moving a Squarespace domain between sites is straightforward when you follow these guidelines.

Eligibility Requirements:

  • Must have owner or administrator rights on both sites
  • Domain must be active (not expired)
  • Destination site must be paid (not on Mobile Starting plan)
  • Cannot move resold domains
  • Domain owner must authorize billing for parked domains

Moving Process:

  1. Open Domains dashboard
  2. Click your domain
  3. Scroll to and click "Move Domain"
  4. Select destination site thumbnail
  5. Click Confirm to complete transfer

Domain redirect typically takes 24-72 hours to complete.

Important Considerations:

  • Currency can differ between sites
  • Automatic renewal settings remain unchanged
  • Google Workspace subscriptions transfer automatically if eligible
  • Free domains follow standard transfer guidelines
  • Cannot have two active Google Workspace subscriptions on one site

Troubleshooting Common Issues:

  • "No authorized sites" message means no eligible sites exist
  • Missing site on dashboard requires administrator permissions
  • Technical issues will trigger an email from [email protected]

Required Information for Support:

  • Current site URL (yoursite.squarespace.com format)
  • Destination site URL
  • Custom domain name
  • Current step in process

Free Domain Transfers:

  • Monthly plans create $0 invoices
  • Annual plans maintain existing billing
  • New free domains available with qualifying annual plans

Google Workspace Transfer:

  • Transfers automatically with domain
  • Account must be active
  • Cannot transfer if destination site has existing subscription

Contact support with the domain owner's email for assistance if issues arise during transfer.

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