How to Move Your Squarespace Domain Between Sites: A Complete Guide

How to Move Your Squarespace Domain Between Sites: A Complete Guide

By Michael Chen

November 21, 2024 at 11:05 PM

Moving a Squarespace domain between sites is straightforward when you meet the eligibility requirements. Your domain will adopt the billing settings and permissions of the new site after the transfer.

Eligibility Requirements:

  • Must have owner/administrator permissions on both sites
  • Domain must be connected to the destination site
  • Destination site must be paid (not on Mobile Start plan)
  • Domain must not be expired or resold
  • For parked domains, you need domain owner/manager permissions

Before Moving:

  • Domains can move to sites with different currencies
  • Automatic renewal settings remain unchanged
  • Google Workspace subscriptions transfer automatically if active
  • Free domains follow standard transfer rules

How to Move a Domain:

  1. Open the Domains dashboard
  2. Click your domain
  3. Scroll to "Move Domain"
  4. Select destination site
  5. Click Confirm

The transfer typically completes within 24-72 hours.

Common Issues:

  • "No eligible sites" message means you lack qualifying destination sites
  • "Cannot be moved" error requires customer support assistance
  • Google Workspace won't transfer if suspended
  • Campaigns, Member Sites, and Scheduling subscriptions must be repurchased

If You Need Help: Contact Squarespace support with:

  • Current site URL
  • Destination site URL
  • Custom domain name
  • Steps completed

The domain billing transfers to the new site, and any existing domain balance remains unchanged. Annual plan sites maintain free domain eligibility even after receiving a transferred domain.

Troubleshooting Note: If issues arise, check your email for instructions from [email protected] with the subject "Error Moving Domain."

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