How to Redirect Domains and Subdomains in Squarespace: DNS Guide

How to Redirect Domains and Subdomains in Squarespace: DNS Guide

By Michael Chen

December 31, 2024 at 10:57 AM

Domain and Subdomain Redirection in Squarespace

To redirect your Squarespace domain or subdomain to a third-party website, follow these essential steps:

Redirecting a Domain to External Site

  1. Add a CNAME Record:
  • Access domain control panel
  • Click DNS > DNS settings
  • Delete Squarespace Defaults
  • Add Custom Record
  • Select CNAME type
  • Host: 'www'
  • Data: Enter provider's URL
  • Save changes
  1. Add an A Record:
  • Add new Custom Record
  • Select A type
  • Host: '@'
  • Data: Enter provider's IP address
  • Save changes

Wait 24-72 hours for changes to take effect.

Redirecting a Subdomain

  1. Access DNS settings for primary domain
  2. Add Custom Record:
  • Choose CNAME (for URL) or A record (for IP)
  • Host: Enter subdomain prefix (e.g., 'blog')
  • Data: Provider's URL or IP address
  • Save changes

Special Cases:

For Big Cartel, ClickFunnels, SiteGround, SmugMug, Systeme.io, or Zoho:

  1. Add CNAME record as above
  2. Add domain redirect rule:
  • Go to Website > Domain Redirect Rules
  • From: '@'
  • Redirect: Full URL
  • Configure SSL and path settings
  • Save changes

Important Notes:

  • Cannot redirect to specific pages
  • Must use Squarespace nameservers
  • Changes take 24-72 hours
  • Test in private browsing window
  • Ensure DNSSEC compatibility

Troubleshooting:

  • Check for DNS conflicts
  • Verify character limits
  • Confirm nameserver settings
  • Wait full propagation period
  • Test in incognito mode

For internal Squarespace transfers, use the domain transfer feature instead of DNS records for simpler management.

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