How to Set Up Custom Email Addresses with Squarespace

How to Set Up Custom Email Addresses with Squarespace

By Michael Chen

November 21, 2024 at 05:43 PM

A customized email address matching your domain adds professionalism to your business communications. While Squarespace doesn't host email services directly, you have two main options for setting up custom email addresses with your Squarespace site.

Option 1: Google Workspace Integration

  • Create new custom email addresses through Squarespace's partnership with Google Workspace
  • Manage billing through Squarespace
  • Access emails, calendars, and documents through Google's interface
  • Works with both Squarespace and third-party domains

Option 2: Use Existing Email Service

  • Continue using your current custom email address
  • External domain emails remain unaffected when connecting to Squarespace
  • For Squarespace domains, update MX records to maintain external email service

Understanding Hosting Relationships:

  • Website: Always hosted by Squarespace
  • Domain: Hosted by either Squarespace or external provider
  • Email: Always hosted by third parties (Google Workspace or other providers)

Ensuring Proper Email Delivery:

  • Add DKIM records to your domain to prevent spam filtering
  • For Google Workspace users: Follow Google's DKIM and SPF record guidelines
  • For other email providers: Contact provider for DKIM and SPF setup instructions

Key Points:

  • Custom emails work with all domains (Squarespace or third-party)
  • Email hosting remains separate from website hosting
  • Proper configuration helps ensure reliable email delivery
  • Google Workspace users must manage billing through Squarespace
  • Email services remain independent even when using Squarespace domains

For optimal email delivery, configure DKIM and SPF records according to your email provider's specifications. This helps establish sender authenticity and improves inbox placement rates.

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