Working with Custom Domain Email on Squarespace

You can continue using your existing custom domain email (like [email protected]) with Squarespace in two ways: keep your current email provider or switch to Google Workspace.

Keeping Your Current Email Provider

This option requires no changes to your email service:

• Only CNAME and A records are modified when connecting to Squarespace
• Your email service continues uninterrupted
• No changes needed to nameservers or MX records
• Works with both third-party and Squarespace domains

Migrating to Google Workspace

Benefits of switching to Google Workspace:

• Keep your existing email address
• Manage billing through Squarespace
• Access Gmail, Google Calendar, and Google Drive
• Works with both third-party and Squarespace domains

Migration Process:

1. Create Google Workspace Account

• Set up through Squarespace using your existing domain
• Add email addresses for all users
• Allow up to 72 hours for MX record changes to take effect

2. Import Your Content

• Export emails and contacts from current provider
• Use Google's data migration service
• Transfer email history to new account

3. Cancel Previous Service Before canceling, ensure:

• Setup is complete
• Emails are arriving in Google Workspace
• Important content is saved
• MX records are properly configured

Important Considerations:

• Don't cancel current email service until Google Workspace setup is complete
• Maintain administrator access to both accounts during migration
• Complete any domain transfers before setting up Google Workspace
• Keep existing MX records for Google Workspace when canceling old service

The transition period typically lasts 1-2 hours but may take up to 72 hours as mail services update their cached records.

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