Diagnose and fix form issues by following these steps:

Step 1: Form Submission

Common Error Messages and Solutions:

• Invalid email format: Ask users to enter correct format ([email protected])
• Storage service communication error: Reconnect storage services
• Unknown error: Usually indicates spam protection, ask user to try again later

Step 2: Storage Service Connection

Check if submissions are reaching:

• Squarespace mailing list
• Contacts menu
• MailChimp
• Google Drive

For Google Drive issues:

• Avoid special characters in form field titles
• Ensure column headers match form fields exactly
• Characters from non-Latin languages may be omitted

Step 3: Email Notifications

If not receiving submission emails:

• Add [email protected] to safe senders
• Check spam/junk folders
• Verify email notification settings

Fixing Storage Connection Issues:

For Google Drive:

1. Open form storage settings
2. Disconnect existing connection
3. Reconnect or create new table
4. Reset permissions if needed

Spam Prevention:

• Implement form submission limits
• Use required fields
• Enable CAPTCHA if available
• Monitor submission patterns

Storage Requirements:

• Forms must have at least one storage option
• Storage can't be modified in mobile app for 7.0 sites
• Changes require desktop access for version 7.0 websites

For persistent issues:

1. Disconnect all storage services
2. Clear browser cache
3. Reconnect services
4. Test with sample submission
5. Monitor for 24-48 hours

Remember to maintain regular backups of form submissions and check storage connections weekly for optimal performance.

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