Protect your account from phishing scams by following these essential security guidelines:

If you receive a suspicious email claiming to be from Squarespace:

• Don't click any links, download attachments, or reply
• Forward the entire email to [email protected]
• Include the email header and subject line

Common signs of phishing scams:

• Requests for sensitive information (bank details, passwords, SSN)
• Claims about compromised accounts
• Unsolicited account verification links
• Misspelled email addresses (e.g., squareespace.com)
• Suspicious links not leading to squarespace.com
• Emails mimicking Squarespace design
• HTML attachments

Important Security Notes:

• Squarespace never contacts customers through website form blocks
• We don't make unsolicited phone calls
• Never share your full credit card number or password

Official Contact Methods:

• Legitimate emails end in @squarespace.com, @mail.squarespace.com, @squarespace.info
• For scheduling: @squarespacescheduling.com, @acuityscheduling.com
• For Unfold: @unfold.com

When Squarespace May Request Information:

• Last four digits of your credit card
• Government ID (for specific account issues)
• Bank details through secure portal (for Squarespace Payments)

Additional Security Measures:

• Enable Google reCAPTCHA for forms
• Review form submissions carefully
• Report suspicious activity immediately
• Use secure, unique passwords
• Keep contact information updated

Remember: Squarespace will never ask for full credit card numbers or passwords. When in doubt, forward suspicious emails to [email protected].

Related Articles

Previous Articles