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SSL certificates protect your website by encrypting data between the server and visitors. When you encounter SSL-related issues, follow these troubleshooting steps to resolve them quickly.

Common SSL Error Messages and Solutions

"Your connection is not private" or "Your connection is not secure" These warnings appear when browsers detect insecure content. To fix:

1. Wait 72 hours for new domains to complete SSL certification
2. Verify SSL is set to "Secure" in your SSL panel
3. Check for mixed content on your site
4. Confirm proper domain pointing
5. Verify DNS records are correct

"SSL Certificate Unavailable" If you see this message in your domain panel:

1. Allow 72 hours for certificate generation
2. Verify domain pointing:
   • Check default records for Squarespace domains
   • Verify DNS mapping records for third-party domains
3. Confirm no CAA record restrictions exist

Important SSL Considerations

• New domains require 1-2 days for SSL certificate generation
• Only properly pointed domains receive SSL protection
• DNSSEC is separate from SSL certification
• Use supported browsers listed under "Platforms that trust ISRG Root X1"

After Fixing SSL Issues

1. Request Google Search Console to index your site with the working SSL certificate
2. Clear your browser cache if warnings persist
3. Test your site in an incognito window

For persistent SSL issues after trying these steps, consider:

• Transferring your domain to Squarespace
• Contacting your domain provider about CAA restrictions
• Reaching out to customer support for additional assistance

Remember: SSL certification is crucial for site security and visitor trust. Always maintain proper SSL configuration to ensure optimal website performance and security.

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