Traffic Source Analytics: Understanding Your Site's Visitor Origins and Performance

Traffic Source Analytics: Understanding Your Site's Visitor Origins and Performance

By Michael Chen

January 10, 2025 at 04:33 PM

Traffic Sources panel in Squarespace Analytics reveals which channels drive visits, orders, and revenue to your website. This data helps optimize your marketing strategy by showing the effectiveness of different traffic sources.

Available Traffic Sources by Plan:

  • Trial, Personal, Business, and Basic plans: Track visits
  • Commerce, Core, Plus, and Advanced plans: Track revenue, orders, conversions, and campaign performance

Main Traffic Channels:

  • Direct: Visitors typing URL directly or opening in new window
  • Email: Traffic from email marketing campaigns
  • Social: Visitors from social media platforms
  • Search: Organic traffic from search engines
  • Referral: Links from other websites and blogs
  • Paid channels (varies by plan):
    • Basic/Personal: Combined paid traffic
    • Commerce/Advanced: Separate display ads, paid search, and paid social

Squarespace website analytics dashboard

Squarespace website analytics dashboard

Key Performance Indicators (KPIs):

  • Visits
  • Revenue
  • Orders
  • Conversion Rate
  • Average Order Value (AOV)
  • Revenue per Visit (RPV)

Web traffic sources table

Web traffic sources table

Analyzing Traffic Data:

  • View detailed breakdowns by channel
  • Sort and filter by different metrics
  • Expand channels to see specific sources
  • Track individual campaign performance

Squarespace support social links

Squarespace support social links

Important Notes:

  • Commerce data is based on "last click" attribution
  • Subscription renewals are excluded from traffic sources
  • SSL settings can affect referral traffic reporting
  • Ad campaign traffic attribution varies by platform and tracking setup
  • Some discrepancies may exist between Traffic Sources and Sales data due to timing differences

To get the most accurate data, ensure proper SSL settings and use trackable links for campaigns when possible.

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