Uploading and Managing Digital Downloads: A Detailed Guide

Uploading and Managing Digital Downloads: A Detailed Guide

By Michael Chen

January 18, 2025 at 04:42 AM

Downloadable products like eBooks, music, artwork, and PDFs can be sold through your online store. Customers receive a download link valid for 24 hours after purchase, with automatic link renewal if expired.

File Requirements:

  • Maximum file size: 300 MB
  • One file per product (multiple files must be compressed)
  • Remove special characters from filenames
  • SSL certificate required for secure downloads
  • No quantities, variants, or SKUs allowed
  • Not available for subscription products

Creating a Downloadable Product:

  1. Select "Download" as product type
  2. Add product details:
    • Name
    • Description
    • Images (multiple allowed)
  3. Upload your digital file
  4. Set pricing:
    • Regular price
    • Optional sale price
  5. Add organization:
    • Categories (max 25 characters)
    • Tags (max 80 characters)
  6. Add SEO description (optional)
  7. Publish or save as draft

Customer Access:

  • Download link appears on order confirmation page
  • Automatic email with download link sent
  • Link expires after 24 hours
  • New link sent automatically if expired
  • Manual link resend available through Orders panel

Customization Options:

  • Detailed descriptions
  • Custom forms
  • Multiple images
  • Custom buttons

Marketing Your Digital Products:

  • Email campaigns
  • Social media integration (Facebook, Instagram)
  • Mailing list creation
  • Automated purchase emails
  • Store design optimization

Troubleshooting:

  • Must upload file before saving product
  • Test orders recommended to verify download process
  • SSL certificate must be properly configured

Note: To edit or test downloads after upload, place a test order using the checkout page link.

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