Create a Custom 404 Error Page for Better User Experience

Create a Custom 404 Error Page for Better User Experience

By Michael Chen

December 1, 2024 at 11:36 AM

Display errors gracefully with a custom 404 page that matches your site's design while helping visitors find what they need.

To access your 404 page settings:

  1. Open Pages panel
  2. Scroll to System Pages
  3. Click on 404 Page

The default 404 page includes:

  • Error explanation
  • Homepage link
  • Search functionality
  • Standard messaging about URL errors and moved/deleted content

Creating a custom 404 page:

  1. Create a new page in the "Not linked" section
  2. Access current 404 page settings
  3. Select your custom page from the dropdown menu
  4. Include essential elements:
    • Clear error message
    • Homepage link
    • Search functionality
    • On-brand design elements

SEO considerations:

  • Custom 404 pages may trigger "Soft 404" alerts in Google Search Console
  • This is normal and doesn't affect site visibility
  • To avoid alerts either:
    • Use default 404 settings
    • Add no-index tags to custom 404 page

Best practices:

  • Keep messaging clear and helpful
  • Maintain consistent branding
  • Provide easy navigation options
  • Include search functionality
  • Ensure mobile responsiveness

These changes help visitors stay on your site while maintaining a professional appearance, even when errors occur.

A well-designed 404 page transforms a potentially frustrating user experience into an opportunity to showcase your brand's personality and help visitors find their way.

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