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Digital Products Analytics Guide: Understanding Customer Metrics and Pricing Plans
Site analytics provide essential insights into your digital product customer behavior and pricing plan performance. Here's what you can monitor:
Sales Analytics
- Track key performance indicators (KPIs) including Revenue, Units Sold, Checkouts, Orders, Conversion Rate, Average Order Value, and Revenue Per Visit
- Data includes both recurring subscription and fixed-amount pricing plan payments
Sales by Product Analytics
- View performance metrics for individual pricing plans
- Monitor Revenue, Units Sold, and Orders for each plan
- Note: Views and Conversion Rate columns remain blank for pricing plans
Purchase Funnel Analytics
- Track customer journey through Visits, Started Checkout, and Purchased stages
- Pricing plans skip product viewing and cart stages
- Recurring charges aren't included in funnel data
Traffic Sources Analytics
- Identify where pricing plan subscribers come from
- Track revenue generated by each traffic source
Site Content Analytics
- Monitor pageviews for blog, course, video, and member site pages
- Only counts views from subscribed members
- Paywall views are not included in tracking
Important Notes:
- Free pricing plan signups aren't reflected in sales analytics
- Customers must complete checkout for tracking
- All analytics panels are available regardless of website plan
Related Articles
- Digital Products pricing, billing, and invoices
- Paywalls and pricing plans
- How customers find and sign up for gated content
- Getting started with Digital Products
- Member Sites
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