
Finding and Accessing Protected Digital Content: A Customer Guide
Visitors can browse digital products through paywalls or a dedicated Signup page that displays available packages, their descriptions, benefits, and pricing.

Hands on yoga mat
When visitors select a package, they must create a customer account or log in. New customers enter their name, email address, and create a password.

Login page with yoga design
For paid products, customers proceed to payment using credit cards or PayPal. One-time fixed-price packages accept both payment methods, while subscription packages require credit cards.

Online meditation course
After payment, customers can:
- Access their purchased content through the Customer Account panel
- Receive a welcome email confirmation
- Get order confirmation emails for recurring subscriptions
- Receive renewal notifications 15 days before renewal (if enabled)

Squarespace email address confirmation
In the Customer Account panel, members can view:
- All accessible digital products
- Subscription details
- Package costs
- Renewal frequency and dates
- Payment history
To enable renewal notifications:
- Open Customer Notifications panel
- Select Subscription Orders > Subscription Renewal
- Enable Send to Subscribers option
Note: Subscriptions shorter than 11 weeks (weekly renewals) or 2 months (monthly renewals) don't receive renewal notifications.
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