How to Connect PayPal to Your Online Store

How to Connect PayPal to Your Online Store

By Michael Chen

December 16, 2024 at 05:03 PM

Connect PayPal to accept customer payments through your online store. Here's a step-by-step guide to get started.

Prerequisites:

  • A PayPal Business account (you can upgrade from a Personal account for free)
  • Understanding of PayPal's processing fees (fees aren't refunded for order refunds)
  • Note: PayPal can't be used for subscription products or fixed-value installment plans

Step 1: Connect PayPal

  1. Open your store's payment panel
  2. Click "Connect PayPal"
  3. Follow the prompts in the pop-up window

Step 2: Add PayPal Business Account For existing accounts:

  1. Enter your email address and country
  2. Click Next
  3. Input login credentials
  4. Complete any required account upgrades
  5. Return to Squarespace after authorization

For new accounts:

  1. Enter your email address
  2. Complete business information
  3. Select product type from dropdown menu
  4. Enter personal information
  5. Submit and return to Squarespace

Account confirmation email

Account confirmation email

Step 3: Verify PayPal Account

  1. Check email for verification message
  2. Follow verification instructions
  3. Confirm email address

Step 4: Approve Transaction Fees

  1. Review fee information
  2. Click "Agree and Continue"
  3. Log in to PayPal
  4. Select payment method
  5. Confirm agreement

PayPal login screen

PayPal login screen

Additional Features:

  • Venmo payments available for mobile customers
  • Multiple sites can connect to one PayPal Business account
  • Automatic foreign currency conversion
  • Easy disconnection and reconnection options

Testing and Troubleshooting:

  1. Use a different account for test transactions
  2. Reset connection by disconnecting and reconnecting if issues arise
  3. Contact Squarespace support for integration help
  4. Contact PayPal directly for account-specific issues

For support with:

  • Connection issues
  • Refunds
  • Order management
  • Checkout problems Contact Squarespace support. For other PayPal-specific issues, contact PayPal directly.

Related Articles

Previous Articles