How to Disconnect a Third-Party Domain from Your Site

How to Disconnect a Third-Party Domain from Your Site

By Michael Chen

December 13, 2024 at 07:54 AM

To disconnect a third-party domain from your site, follow these two main steps:

Step 1: Unlink the Domain

  1. Log into your Squarespace site
  2. Open the Domains panel
  3. Select the third-party domain
  4. Scroll down and click "Disconnect domain"
  5. Confirm by clicking "Disconnect" in the popup

Step 2: Edit DNS Records

  1. Log into your domain provider account
  2. Remove all Squarespace DNS records
  3. Contact your domain provider for specific DNS editing instructions

Important Notes:

  • Choose a new primary domain before unlinking your current primary domain
  • Domain unlinking doesn't cancel Google Workspace accounts
  • GoDaddy domains require manual disconnection after unlinking
  • Expired sites automatically unlink external domains
  • The domain will show error messages until DNS records are updated
  • DNS record changes may take 24-48 hours to propagate

Before Unlinking:

  • Verify which site the domain is connected to in your Domains tab
  • For domain transfers out of Squarespace, follow the transfer process instead
  • Back up any important content or settings

Your domain will continue pointing to Squarespace until DNS records are properly updated, but visitors will see error messages instead of your site.

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