Protect your email campaigns from spam by implementing proper subscriber verification methods.

Email subscriber verification helps maintain list quality and reduces spam complaints through two main options:

1. Google reCAPTCHA (Invisible Security Check)

• Automatically prevents bot submissions
• Enabled by default for form blocks and newsletter blocks
• Available for:
  • Form blocks with required email fields
  • Newsletter blocks using Squarespace storage
  • Promotional pop-ups

2. Confirmation Emails

• Requires subscribers to verify their email address
• Sent automatically for:
  • Form blocks with email subscription
  • Newsletter blocks with confirmation enabled
  • Promotional pop-ups with confirmation enabled
  • Free Acuity Scheduling services
  • Free membership signups
  • Cover Page newsletter signups (v7.0)

Customizing Confirmation Emails:

• Edit subject line and preview text
• Customize email content and styling
• Send test emails to verify appearance
• Cannot modify:
  • Subscription confirmation button
  • Sender details
  • Confirmation page

Troubleshooting Tips:

• Have subscribers check spam folders
• Add [email protected] to contacts
• Verify email address accuracy
• Reset form storage connections if seeing 404 errors
• Ensure domain properly points to Squarespace

For EU users: Ensure verification settings comply with local regulations. At least one verification method (reCAPTCHA or confirmation email) must be enabled for newsletter blocks and promotional pop-ups using Squarespace storage.

Note: Confirmation emails are not sent on trial sites. Update your site to enable full email functionality.

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