Email Campaign Subscriber Verification Guide

A robust verification system for email subscribers helps reduce spam and ensures genuine audience engagement. Here's how to effectively manage subscriber verification in Squarespace:

Verification Methods

1. Google reCAPTCHA:

• Invisible security feature that blocks bot submissions
• Automatically enabled in newsletter blocks
• Available for form blocks, newsletter blocks, and promotional pop-ups
• No action required from subscribers

2. Confirmation Emails:

• Sends verification email to new subscribers
• Required for subscription completion
• Can be customized in Email Campaign settings
• Sent from [email protected]

Where Verification Applies

Verification options work with:

• Form blocks with required email fields
• Newsletter blocks using Squarespace storage
• Promotional pop-ups
• Free membership signups
• Acuity Scheduling (free services only)
• Landing Page newsletter signups (version 7.0)

Verification options are not available for:

• Checkout newsletter signups
• Manually added addresses
• Imported addresses

Customizing Confirmation Emails

To modify confirmation emails:

1. Navigate to Email Campaign settings → Validation Options
2. Click "Customize email"
3. Edit text and rearrange sections
4. Adjust email style
5. Modify subject line and preview text
6. Test email before saving

Troubleshooting Confirmation Issues

If subscribers don't receive confirmation emails:

1. Check spam folders
2. Add [email protected] to contacts
3. Verify email address accuracy
4. Review email client restrictions

For 404 errors when confirming:

1. Reset form storage connection
2. Ensure proper domain pointing
3. Verify Squarespace domain settings

Remember to comply with local regulations, especially in the EU, when setting up verification methods.

[Note: Your original content didn't include any images, so none were included in the rewrite.]

Related Articles

Previous Articles